Privacy Policy

1. Who we are

Dystinct Events is an event design and production business located at Shams Business Center, Media City Free Zone, Al Messaned, Sharjah, UAE.

For privacy enquiries, contact us at info@dystinctevents.ae.

2. Information we may receive

Depending on how you communicate with us, this may include:

• Your name, telephone number and email address.
• Event details such as the date, venue, guest count, budget and service requirements.
• Messages, files or references that you choose to send us.
• Basic technical information processed by our hosting and security providers, such as IP address, browser type and access time.

3. How we use information

We may use personal information to:

• Respond to enquiries and discuss your event requirements.
• Prepare proposals, quotations and service arrangements.
• Plan, coordinate and deliver contracted event services.
• Maintain business records and meet legal obligations.
• Protect our website, communications and business operations.

4. When information may be shared

We do not sell personal information. Information may be shared only when reasonably necessary with service providers, venues, suppliers or professional advisers involved in responding to your request or delivering your event, or when disclosure is required by law.

5. Third-party services

This website links to third-party platforms including WhatsApp and Instagram. When you use those platforms, their own privacy policies and data practices apply. Our hosting and email providers may also process limited information in the countries where they operate.

6. Cookies and website analytics

We do not currently use advertising or behavioural analytics cookies on this website. Essential technical information may still be processed by our hosting and security providers to operate and protect the website.

7. Retention and security

We keep information only for as long as reasonably required for the purpose for which it was received, our business records and any applicable legal requirements. We use reasonable organisational and technical measures to protect information, but no online service can guarantee absolute security.

8. Your choices and rights

Subject to applicable law, you may ask to access, correct, update or delete personal information we hold about you, restrict certain processing or withdraw consent where processing is based on consent. Send your request to info@dystinctevents.ae.

9. Updates to this policy

We may update this policy when our website, services or legal obligations change. The latest version and its update date will always appear on this page.